We have booked a hotel named FabHotel Dawn at mysore on 23rd of december.Our bus was late, we reached there at around 12:30 night.when we wanted to check in they refused saying no rooms are vacant.we did't stay there.and this was not our mistake.if there is a room booked you shoul have kept it vacant till 11 o'clock noon. so I will request you to refund my money.they told us to wait for 24 hours.but today its 3 days.
Was this information helpful?
No (0)
Yes (0)
Feb 3, 2017
Complaint marked as Resolved
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Dec 28, 2016
MakeMyTrip India Customer Care's response Dear Ravirp
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment