MakeMyTrip India — Requesting refund - hotel cancellation has not yet processed, waiting from last 1 month. | |||||
Hello, Makemytrip booking id in1602b9s077684 It's been a month i am waiting for my refund amount of hotel cancellation. Booking was done through makemytrip office in banjara hills, hyderabad. I have called them number of times but everytime agent says it's already processed or it may take some days. Its been a month my refund has not yet been processed. Please find the below attached 2 images of refund amount which has never processed. Your help in this regard will be highly appreciated! Thank you in advance. Regards, Amtul Was this information helpful? | |||||
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MakeMyTrip India customer support has been notified about the posted complaint. | |||||
 5 Comments | |||||
Comments
Makemytrip.com — Refund issues
I had receives the mail from makemytrip.com about the refund of cancellation charges. I am attaching the mail here which was sent by Himani Kapta
Dear Amtulsyed
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
We are getting the case facts checked and will connect with an update shortly.
Assuring you best of our services.
Team-MakeMyTrip Care
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
We are getting the case facts checked and will connect with an update shortly.
Assuring you best of our services.
Team-MakeMyTrip Care
Dear Amtulsyed,
In reference to your complaint, we have validated your case with our concerned team and found that the Hotel booking was cancelled and refund of Inr 2129/- was processed from our end on 2-May-16 towards the original form of payment. I have tried calling you on your listed number but unfortunately there was no response. If in case refund is not reflecting in your account, request you to please provide the bank statement of your account by which the payment was made from the date of first transaction to till date in PDF format. So, that we can validate this further with your bank accordingly.
Assuring you best of our services.
Team-MakeMyTrip Care
In reference to your complaint, we have validated your case with our concerned team and found that the Hotel booking was cancelled and refund of Inr 2129/- was processed from our end on 2-May-16 towards the original form of payment. I have tried calling you on your listed number but unfortunately there was no response. If in case refund is not reflecting in your account, request you to please provide the bank statement of your account by which the payment was made from the date of first transaction to till date in PDF format. So, that we can validate this further with your bank accordingly.
Assuring you best of our services.
Team-MakeMyTrip Care
Dear nc0090
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Team-MakeMyTrip Care
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Team-MakeMyTrip Care
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Makemytrip.com — Refund amount not processed
I have not received the refund amount for the mail that I had received. Please take a look at the attachment.