[Resolved] MakeMyTrip India — Rescheduled flight tickets did not confirm tickets and are now asking more money to confirm | |||||
Hi.. my Booking ID - NF[protected] indigo airlines flight from Trivandrum to Bangalore was modified from 5th may 2017 to 15th may 2017 on 26th Apr 2017. I paid the fare difference of ₹1518 and after all the transaction was done I was supposed to receive modified ticket, which did not happen. I called up the customer care to enquire about this, on the same night. They told me it takes 24 hours to get the confirmed tickets. I waited for next 5 days and called them again. Now they are telling me I need to pay the fare difference again to get the confirmed tickets which I refused. They can see my payments made on Apr 26th 2017 for both booking and later for modification but for some reason their system has not confirmed the tickets. I am seeking your help to raise this as cheating customers. Was this information helpful? | |||||
May 5, 2017 Complaint marked as Resolved After multiple calls they have reissued the ticket and no charges were applied to me. MakeMyTrip India customer support has been notified about the posted complaint. Verified Support May 19, 2017 MakeMyTrip India Customer Care's response Dear Hamston, Greetings from MakeMyTrip!! We are sorry to read about the issue, In reference to your complaint regarding the schedule changed not informed. Please note that we have investigated the complete matter and found that as the date change was not done, we have initiated the refund of INR 3644/- on 06May17 with RRN numbers#[protected] has been processed from our end on 19Apr17. So we request you to check and do let us know if the refund has been received by you. We are happy to see that your issue has been resolved. Kindly do let us know for any further assistance required for booking. Assuring Best Services. Regards Team-MakeMyTripCare. | |||||
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Make My Trip — Make my trip don't booking airticket
Dear travelers don't try booking make my trip overseas domestic air tickets. He will add over hiden charges while cancel or date changes etc.. ifor you booking this website then not possible book direct airways. He added over cost than airways.