[Resolved] MakeMyTrip India — Ticket rescheduled without checking feasibility

atul6729

Address:	Gurgaon, Haryana, 122016
Website:	www.makemytrip.com

I have booked round trip from riyadh to new delhi starting from 31st jan to 19th feb. I have chosen the suitable option suggested by you for my trip and that was departure from riyadh at 10:55 pm arriving abu dhabi 01:35 am and departure from abu dhabi at 02:55 and arriving delhi at 07:55 am. Now my ticked has been reschedule, but the funniest thing is that is rescheduled from riyadh to abu dhabi only, and i am arriving in abu dhabi after 4 hours of the departure of connecting flight. First i want to tell you that this kind of act is a harassment as in reply email i am getting "as per response to your e-mail, we would like to inform you that in the earlier itinerary, the details were as follows:
Flight number: ey - 228 etihad airways
Date:-feb 01, 2017
Time of departure:02:55 am
Time of arrival:07:55 am
Which have no seance.

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Jan 5, 2017

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2016

MakeMyTrip India Customer Care's response Dear atul6729

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care