[Resolved]  MakeMyTrip India — Tour not satisfactory

Address:Jaipur, Rajasthan, 302016
Website:Www.makemytrip.com

Dear Team,

As committed, there is no action taken place yet.

Also wants to share my exprience with the make my trip was not good.

In the begining of the tour, when we reached the srilanka airport, there is no person standing out for pick up and no call from that person anytime. We waited there for 30 min at airport also. After facing so many difficulties we managed to contact that person.

Next most important problem faced was regarding the food, as already informed about as we are the pure vegeterian. Even we did not get any variety in veg category in any of the hotel.

Location of the hotel is not appropriate. There is no such place and no market to visit nearby.

The sight seeings points are very less covered. One day exclusively waste for journey from kandy to bentota.

Due to unfavorable weather we did not cover so many places properly which was mentioned in package. Overall package charged was not up to the mark with the tour expected. For any further clarification related to tour, contact the person of apple holidays. We request you to refund the atleast 30% of the package amount in our Bank account.

Kindly do the action on urgent basis.

Thanks
Jayesh Moolchandani
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Aug 6, 2021
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear CA Jayesh Moolchandani

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip C

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