[Resolved]  MakeMyTrip India — Travel insurance for air tickets

Address:East Godavari, Andhra Pradesh, 502032
Website:www.makemytrip.com

I booked an Air ticket through makemytrip.com . The box for travel insurance was checked and I didn't uncheck the box. MakeMyTrip.com charged Rs. 249 towards travel insurance. The complaint is that the website shouldn't expect the customer to uncheck the box for travel insurance. The user should explicitly buy the insurance if he/she wants it. This is cheating as consumers may not notice that the insurance box is checked automatically.
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Aug 6, 2021
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
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Comments

Dear Nataraj Srikantaiah

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care

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