I have been using mmt for a long time and recently i was offered mmt travel finance powered by capitalfloat and i was happy for this gesture and loyalty offer. I was able to use the service and found very helpful and also making the payments on time. Since 25 days makemytrip shows my current balance but and available limit but as soon as i go to checkout it doesn't show as an option to pay with. Capitalfloat states that they have no idea and makemytrip surrenders and always ask to contact capitalfloat. Very unprofessional
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Mar 23, 2020
Complaint marked as Resolved
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2020
MakeMyTrip India Customer Care's response Dear Neelam,
Apologies for the trouble caused to you
We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. We will request you to write your query to [protected]@capitalfloat.com,
[protected]@capitalfloat.com, jatin.[protected]@capitalfloat.com, [protected]@go-mmt.com and our team will get in touch with you.
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