MakeMyTrip India — worst customer service ever

I booked emirates airlines tickets for me and my wife for 23rd march 2020 from dubai to chennai and return ticket also emirates for me on 27th march 2020 from chennai to dubai only for me. Due to coronavirus we don't want to stay in dubai as my wife got conceived, so we planned to leave dubai early. I tried to change the tickets online and i couldn't, it said i've to contact customer service. I tried so many times to contact but nobody answered, i've waited for about 20 minutes each call. I chose different ivr option like ticket booking someone's picked up but they said they can't hear me after i said to change the tickets dates. They are cheating very much. I contacted local office which is in chennai to change the dates, but they said i've to call customer care only.

I booked other tickets and i lost around 21000 rupees because of them. Now i'm trying to call again to at least change my return ticket date to dubai but there's no use and i'm going to lose another 10000 rupees also for this ticket. It's really disappointed because emirates airlines giving 100% money return for their tickets return and they're not charging for any ticket change. It's my suggestion to everyone don't go for makemytrip.com