MakeMyTrip — refund of flight ticket

Address:

Bangalore, Karnataka

I booked my ticket for travelling from bangalore to chandigarh on 15 Jan, 2015 and for travelling chandigarh to bangalore on 28 Jan, 2015. My booking id is NF[protected]. Due to some reason flight was non operational from delhi to chandigarh. As per makemytrip instructions I cancelled the ticket on 30 jan, 2015 and I was told that I will get my refund within 7 days. I kept waiting for 7 days and after 7 days when I called them they told me sir they have refunded the money but bank will take 4 days to proceed and money will come to your account after 4 days. When I didn't get the money after that 4 days, I again called makemytrip customer care and asked about my refund status they told me sir sorry about the delay. We have created a reference id and complaint is with the refund department and you will get your refund within next 12 days surely. After 12 days also I have not got my refund and I am harassed. I have called makemytrip customer care 4 times a day from around last one month and everytime they give me different excuse. They have created 4 reference ids for my complaint and till now not a single reference id is resolved. I mail them also regarding my refund but got no response. I think the person who is calling them is fool and they enjoy making people fool. I broke my mobile also while calling them. I dont know why I book my ticket from makemytrip. Please dont book ticket from makemytrip as customer service is worst.