MakeMyTrip.com — 7 days and still no refund from makemytrip

I made a booking on makemytrip 7 days ago but the booking was not made and my bank account was debited 30, 000 rupees. It has been a week now and my account is still not credited with the same amount. I called makemytrip many times. They said they have escalated the issue..but now they are not even picking up my calls... [protected][protected] order no :NF[protected]P09 [protected][protected]
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Dear javed k,

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your complaint, we have validated your case with our concerned team and found that refund for INR 30000.00 has been initiated from our end on 11-Mar-15 and same should reflect in your account as per your bank processing cycle. We thank you for contacting us.

Assuring you best of our services.

Team-MakeMyTrip Care

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