[Resolved]  MakeMyTrip.com — Bad execution in airport transfers

Address:

Bangalore, Karnataka

We had booked a trip for 12 ladies using Make my trip The payment was made for stay and airport transfers in the first and the last city we visited. Apparently in the final city we were given airport transfer only for 6 and there was no transfer for the remaining 6 passengers. It was extremely inconvenient for us and we had to book 2 cabs for the passengers who were not offered transfer. The voucher mentioned that the pickup point was from the hotel while this was not actually the case. It was a 15 mins walk from the hotel to a pint where a cab picked us to the airport. We had to rent another cab to reach the pickup point as it is practically impossible and not safe for 6 ladies to walk with all our luggage for 15 mins in an unknown place at 4:15 AM. It was not a pleasent expeirence with this reputed organization and insipite of sending them a mail with complaint metioned no one reverted after 4 working days. Looks like the do not care for the clients once the payments are made.