MakeMyTrip.com — Cancelled Ticket Money not refunded

Address:Bangalore, Karnataka

Hi I booked Jet Airways ticket in January 2015 for Bangalore-Delhi route . I cancelled the tickte online using Makemytrip.com in January 2015 itself . I am trying for refund of money from Makemytrip, but they have not refunded the money for last 2 months except providing lip-service and sending emails that we are working on the same . It is a fraud company and cheating gullible customers and sub-standard website . My booking ID NF[protected]. Please refund my money ASAP . Thanks Yogesh Kumar
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hi yogesh2015,
Any Luck, I am too stuck.
Dear Yogesh2015

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your complaint, we have validated the case with our concerned departments and found that total amount to be refunded was Inr 3548 out of which Inr 2816 has already been refunded to your wallet account on 29-Dec-14 and balance of INR 732 still pending at our end. Please be informed we have taken this up this matter with our concerned department and will get this refund initiated on priority. We will connect with an update shortly.

Assuring you best of our services.

Team-MakeMyTrip Care
Dear js3208,

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your complaint, we have validated your case with our concerned team and found that refund for INR 98523.00 has been initiated from our end on 27-Mar-15 with RRN#[protected] and same should reflect in your account as per your bank processing cycle. Please also note that refund for the balance amount of INR 1479.00 has been processed from our end towards the payback account. We thank you for contacting us.

Assuring you best of our services.

Team-MakeMyTrip Care

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MakeMyTrip India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    8076
    Pending
    0
    Resolved
    3068
    MakeMyTrip India Phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    MakeMyTrip India Address
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    View all MakeMyTrip India contact information