MakeMyTrip.com — Delay in Refund Amount

Address:Pune, Maharashtra

Its been a month now that I booked a ticket from Nagpur to Pune on 7th Feb 2015 and my ticket was not booked but the amount was deducted. The Refund Tracker is as it is for nearly 15 days now. You people mention that it will be processed in 1 working day. My You people mention that it will be processed in 1 working day. My MakeMyTrip BookingID: NF[protected] Please take a note of this otherwise I will have to go to the Consumer court.
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Dear Roshni Mahajan

First and foremost, please accept our sincere apologies for the inconvenience caused to you as what happened is certainly not in line with our service standards.

Further please note that, we have validated the case at our end and found that your booking was not confirmed with us and your refund of complete amount of INR 9150 will be initiated from our end on 3-Apr-15. We will keep a follow up on the same and will take this to the closure on priority.

Assuring you best of our services.

Team-MakeMyTrip Care

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