[Resolved] MakeMyTrip.com — Doubt in authenticity of Austria trend hotel boseio vide my booking id NH[protected] | |
I have booked hotel for 27th July 2015 in Austria trend hotel which was showing at the time of booking that it's 100% free cancellation policy till 24th July which still can be seen on hotels site, I am sorry to add that on 29th June 2015 I have contacted six make my trip customer care people but all had just tried to manipulate my problem all are just lier and tried to cheat me now I am alerting make my trip that the hotel did not sent me any hotel voucher of booking, and their site was showing the cancellation 100% free but your voucher sent to me shows it's not refundable thirdly their phone number mentioned is not existing at all that's why I am alerting you to enquire about the existence of that hotel, I am warning you people that if I faced any problem I will sue you people.
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Aug 6, 2021 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. | |
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+91 12 4289 8747
+91 12 4462 8747
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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Greetings of the Day!!
As discussed, we have validated your case and found that booking was shown as non refundable at the time of booking. We are gad that you want to keep your booking. Please also note that we have re-confirmed with the hotelier and your reservation stands confirmed. It was a pleasure talking to you. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care