[Resolved] MakeMyTrip.com — Fraud Agent and crap customer service
D
Dasharath Gulve
I wanted to book for a online ticket for my parents to come to visit me. The online fare for London Heathrow from Mumbai was Rs 95870.
My dad is not a internet person so he went to make my trip office in Mumbai. He was quoted a rate of Rs 112000. Then after quering with agent he told my dad that make my trip cheats people who make the booking on the Internet. This evening I contacted the office and was on hold for at least 1 hour. I did get a phone call back from Ajay who was useless. He told us the fare had gone up now. I was on the Internet 15 mins before and the fare had not gone up. Further he tried to investigate and disconnected the call. If the guys are competent enough to deal with the bookings why is make my trip wasting our precious time for the customers. I am sure even after posting this no one will reply as they don't care
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Aug 6, 2021
Complaint marked as Resolved
MakeMyTrip India customer support has been notified about the posted complaint.
We have reason to believe your concern has been resolved as this concern of your appears to be handled by our social media team. If just in case your issue still stands unresolved then please let us know, else we are closing this case from our end.
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We have reason to believe your concern has been resolved as this concern of your appears to be handled by our social media team. If just in case your issue still stands unresolved then please let us know, else we are closing this case from our end.
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Team-MakeMyTrip Care