[Resolved]  MakeMyTrip.com — FRAUD

Address:Mumbai City, Maharashtra

I Have booked 4 tickets, 3 tickets from Dubai To Mumbai And one ticket from Mumbai to Dubai, But they cancel my 3 tickets from Dubai To Mumbai, sending a mail that their is technical issue with the website and wrong priced are charged and they will return the booking amount, all the tickets will be cancelled . But they dint cancel my ticket from Mumbai To Dubai, i have to call airline to cancel the tickets and i have being charged Rs.2000/- But they said they will return all the charges with 3 working days, booking Date is 4th March'2015, since today i haven't got single penny from Makemytrip.com. They just keep sending mail that it will be solved in 96 hrs since 4th March, I[censored] call the Customer Care, call will be on hold for hours and hours, then they will keep on transferring the call from this dept to other and waste your time and finally disconnect the call. U cannot reach any agent even i[censored] hold the call for hours, they will just disconnect the call
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Padmiieni Dalvee

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.
Assuring you best of our services.

Team-MakeMyTrip Care
Dear Padmiieni Dalvee,

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or

- Email address used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care

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