[Resolved] MakeMyTrip.com — FULL AMOUNT NOT REFUNED while ticketcould not booked online.
A
asbbarc
from Delhi, Delhi
Address:
Mumbai City, Maharashtra
Kindly refer to my refund which failed due to internet problem, booking not done. ID
No F[protected] the Amount was Rs.12, 405/ while you said full amount
will be refunded, but alas full amount is not refunded. Kindly refund
the full amount as promised by you at the earliest so that I can use
your portal in future.
With regards.
ASB
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we tried calling you but couldn't get a response. We have validated your case with our concerned team and found that refund for INR 11856.00 has been initiated from our end on 21-Mar-15 with RRN#IX75266183 and we hope that same has been credited to your account accordingly. Please also note that we are initiating refund for the balance amount of INR 549.00 from our end on 21-APR-15 and same should reflect in your account as per your bank processing cycle. We thank you for contacting us.
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We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we tried calling you but couldn't get a response. We have validated your case with our concerned team and found that refund for INR 11856.00 has been initiated from our end on 21-Mar-15 with RRN#IX75266183 and we hope that same has been credited to your account accordingly. Please also note that we are initiating refund for the balance amount of INR 549.00 from our end on 21-APR-15 and same should reflect in your account as per your bank processing cycle. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care