[Resolved]  MakeMyTrip.com — Inappropriate seat allotment and Refund

Address:Lucknow, Uttar Pradesh

I was not allotted the seat which I booked (AC recling seat) and was given an ordinary (non-reclining)seat.Despite telling all the BUS staff and make my trip staff (Mob-[protected]), their behaviour was VERY BAD especially the person with mob no.mentioned and they did nothing! They charged me with a higher fare and allotted a NON-RECLINING seat. The behaviour of the bus staff was also very rude and intolerable. I had severe problem in my back and told the staff but nobody did anything! Anybody was made to sit on any seat. Many passengers suffered the same thing which I suffered. The bus no. was UP83.T.3861-KALPANA Tour & Travels. Date of Journey 18/08/14 from LKO to Delhi. Since I was given a NON-RECLING SEAT instead of AC reclining seat and I paid Rs1300/- for it, so I WANT A REFUND OF Rs300/- My MAKE My Trip Booking ID-[protected]
+3 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MakeMyTrip India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    8081
    Pending
    0
    Resolved
    3068
    MakeMyTrip India Phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    MakeMyTrip India Address
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    View all MakeMyTrip India contact information