Address: | Ahmedabad, Gujarat |
I had booked Air ticket from MakeMyTrip.com via Makemytrip App from Android phone.
As per the Offer I was supposed to get a CashBack of Rs 500 (Coupon Code : MMTAPP500).
But I didn't received any CashBack, Neither they are able to justify that why I am not eligible for cashback.
Offer Page : http://www.desidime.com/forums/hot-deals-online/topics/get-rs-500-off-on-one-way...⇄
Booking ID: NF[protected]
When I noticed that no cashback credited. After that I have called them requesting to refund the cashback via COMPLAINT NO : 140914#020749, 140926#054763, 141005#032105 and three more times, and mail two times.
I had been told that complaint would get resolved in 4 days every time, Which didn't happened till now.
I have been calling them again and again in a time spam of week and every time I use to get same response "We have raised the complaint to concern department and they are working on it". Even they don't reply by simple message or call back or via email.
I had been assured of callback with justification that Why am not eligible for cashback. But I didn't receive any response/callback.
I called them back several times but their response was quite ignorant.
NEITHER THEY ARE REFUNDING THE MONEY, NOR THEY ARE ABLE TO GIVE REASON FOR NOT GIVING CASHBACK AS PER OFFER.
Now, Its been more than 2 months and I haven't received any cash back from makemytrip.
THEY USE TO PUBLISH PROMOTIONAL OFFERS FOOLING PUBLIC, TO BOOK TICKET AND AVAIL SOME OFFER. LATER REFUSE TO GIVE OFFER.
I HAVENT RECEIVED CASHBACK AS PER POLICIES.
They finally ask me that your card is used twice by different account which is wasn't in terms and condition.
Terms & Condition: http://dealdunia.com/deals/makemytrip-rs-500-domestic-flight-booking/
Please find the required details below :
MakeMyTrip Booking ID - NF[protected]
Booking Date - 07 Aug 2014
Journey Date - 09 Oct 2014
Please find tickets, invoice, Offer Details (Attachment & link) as an attachment.
Offer Page : http://www.desidime.com/forums/hot-deals-online/topics/get-rs-500-off-on-one-way...⇄
Request to look into this issue.
Regards,
Asgar Pankhaniya
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