MakeMyTrip.com — Overcharging and bad hotel booking | |||
I had booked a Gujarat trip with Make my trip, it was a 9 day trip. They have clearly stated that the hotels booked are of 3 star standard and many hotels booked were of 1 star category. They have charged me nearly 4 K/room/night when the rack rate clearly said that it was less than 2 K. It is very difficult to reach them once you book with them. They have bad service. WILL NEVER USE THEM AGAIN. Was this information helpful? | |||
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MakeMyTrip India customer support has been notified about the posted complaint. | |||
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+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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At the outset, we sincerely apologize for the unpleasant instance.
With reference to your complaint, we request you to please share your booking Id, so that we can look into matter.
We await your response to get the matter checked at our end.
Assuring you best of our services.
Regards,
Team-MakeMyTrip Care