[Resolved] MakeMyTrip.com — Payment Related, Support Related, Unresponsiveness. | |||
Dear All, Very bad experience. I wanted to know the details of Coupon to use in Makemytrip.com. I have emailed Pragati Customer support exectuive . I have called them since two days before making booking. Requested Call Back too. Pragati have asked me to mail the coupon screen shot. I have mailed her. Asked for explanation for the same. But She confirmed call back will be given. And after which the coupon was about to get expiry. I called them again. They have no clue about it. I used the code. But their Mobile App payment gateway sucks to the core. From 4.3o pm was booking through App. I was able to book around 7.30 pm. By this time the Aircosta offer got expired. I have sent items of Coupon code sent. But no reply over Email . I have Called them also no reply. Management has taken the number from which i called to. They possibly have heard the recorded conversation still they are not taking any action and accepting their mistake. They work in Era of 1947. Now everything is online. I am ready to prove . Their app sucks to core. I am ready to Visit Chennai Head office too.If i go they will no hear. MakeMyTrip is not accepting anything. Such Unethical Company never seen Was this information helpful? | |||
Complaint marked as Resolved
MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Aug 28, 2015 MakeMyTrip India Customer Care's response Dear anil We were looking into your concern but have found that a few important details are missing. Please provide us with the following details: - Booking ID or - Email address used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care | |||
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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