[Resolved] MakeMyTrip.com — poor service and wrong information swiss paris delight
T
tusharkalekar
from Mumbai, Maharashtra
Address:
Pune, Maharashtra
My name is Tushar.
we booked for swiss paris delight MMT trip in october.
Actual package mentioned as fake. They donot provide sight seeing also we have to pay extra and make arrangement on your own.
Normal air port to hotel transfer they gave the name as city tour for eg of paris and geneva
Poor food hotels, for married couple the provide separate beds etc horrible experience.
Poor communication from executives.
My flight was at different time then other members at eleventh hr they told me to make arrangement on own from engelberg to zurich air port at 6 oclk morning or told me to wait at air port lounge in the midnight.rediculous.
Later on i paid extra for taxi and made arrnagement.
Very poor trip.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved
MakeMyTrip India customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
We were looking into your concern but have found that a few important details are missing.Please provide us with the following details: -
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Team-MakeMyTrip Care