MakeMyTrip.com — Refund

Address:New Delhi, Delhi

This is in regard refund status of my transaction. I booked 2 indigo Flight tickets on 9th of July'15 but the booking failed and the transaction was successful. They actually grabbed my Rs.18580/- . They promised me on 9th of July that the amount will be refunded within 2 working days. Buf nothing happened like this. Its been 2 months now since I am requesting them to refund my amount. They're making stupid excuses that my bank is not accepting the refund amount to my bank account. I even asked my bank about this but my bank also declined and said they've never received any amount or any request from makemytrip company. Horrible experience being a customer to them. Horrible travel agency.
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Dear Vsharma95

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.
Assuring you best of our services.

Team-MakeMyTrip Care
booking ID NF[protected]

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