[Resolved] MakeMyTrip.com — Refund not given since 50 days | |||
I had made an International holiday booking for Hong Kong.through Make my trip. The trip was for 3 Nights Cruise and 2 Night Hotel Stay. After receiving my advance amount Make my trip changed the itinerary to 2 Night cruise and 3 night hotel stay. Since the rate in hotel compared to cruise is cheaper I asked for a refund . Make my trip agreed to give Rs 10000 as refund out of which Rs 5000 will adjusted in my trip amount and balance as Make my trip voucher. The first 5000 I got it, but the vouchers has still not come and it is almost 50 days since the trip was over. No response for my mails Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear rajeshooty
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Team-MakeMyTrip Care
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Team-MakeMyTrip Care
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We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
We are getting the case facts checked and will connect with an update shortly.
Assuring you best of our services.
Team-MakeMyTrip Care