Malabar Gold & Diamonds — Defective product

Address:

Bangalore, Karnataka, 560037

We purchased bangles from malabar whitefield bangalore. One bangle was deformed because of weak soldering between outer cover and core. We went to outlet with complaint. Initially they suggested to replace by paying additional making charges for new bangles but theses were purchased recently so we denied and asked for repair of soldering properly.
They took the bangles and kept with them by saying they will send factory for repair. We followed up for three weeks they're giving reason of forgetting to send to factory. We finally brought back unrepaired jewellery.