[Resolved] Mandhana Industries / Being Human — t-shirt colour fade and poor quality of fabric

Pharmaudr

from Mumbai, Maharashtra

Address:	400068
Website:	Being human

Visited udaipur few month ago for a cousins wedding... Any having a round of city.in a mall i have purchased a being human t shirt from a brand store. Within 2 to 3 wash it got fade of colour and got ashok in fabric due to poor quality. I m not satisfied with my tshirt fabric quality.. Kindly resolve the issue... Eau for ur reply as soon as possible
Thanking you.

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Apr 25, 2018

Complaint marked as Resolved

Mandhana Industries / Being Human customer support has been notified about the posted complaint.

Verified Support

Mar 22, 2018

Mandhana Industries / Being Human Customer Care's response Dear Customer,
Please accept our sincerest apology regarding the defect in the Being Human T-shirt. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.

At your convenience, can you please tell me which store your T-shirt was purchased from, along with the date and price. All this information can be found on your invoice receipt. Also, kindly, share the images of the damaged product along with bill copy, so that we can get it checked. If in case you do not have a bill, we request you to please share registered name and number.
You can send all of the above information at [protected]@beinghumanclothing.com

We will be in contact with you in the coming days to make our best attempt in regaining your confidence in our company. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.

Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future.

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Being Human Team