[Resolved]  Manipal Hospital — Misguidance by Pharmacy Staff

Address:

Bangalore

I had purchased 4 pieces of Polybion injection from the Pharmacy at Malathi Manipal Hospital for my grandfather who is a dialysis patient. One out of the four was used on the same day during dialysis. When I came the next time for dialysis two days later, the nurse informed me that the other three injections have gone waste since they were not stored under refridgeration.

The pharmacy staff had not informed me that the injection must be stored under refridgeration while I had purchased the medicines. The medicines have gone waste simply because of misguidance and lack of proper information while selling the medicines. The patient cannot bear the charges for this as it a clear fault of the pharmacy staff. I request for a refund of the amount charged for the three injections. Bill details have been attached.