Marathi Matrimony — False Information provided to cheat us into buying premium

One of the customer representatives has cheated us into buying a premium account promising us on delivering more relevant profiles. Once we purchased the premium account,
he confessed about not having the profiles he promised. We demanded to cancel the premium account and get the refund, on which the representative agreed.
It has been 1 year, the representative hase been avoiding our calls and other people in the company say they cannot do anything about this issue. Marathi Matrimony is a fraud and a cheating company and deserves to be shut down.
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Dear User,

We regret for the inconvenience caused to you.

Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

We're very sorry to hear this. Could you please send your Matrimony Id and contact number immediately to [protected]@bharatmatrimony.com. An executive from the customer service team will contact you to fully understand your concerns.

Please feel free to write to [protected]@bharatmatrimony.com

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