[Resolved]  Marrow — phone blocked

Marrow has blocked my phone from using the app stating that my phone is rooted. One, this is iphone which I have been using since 2017 without ever tampering with the software. I have been asking if there is some proof I can send but there’s no reply after so many mails and calling them. Since 2 days I am trying to contact them and since yesterday I have no reply from their side. My phone is all fine but still they have to waste our time. Clearly there’s some glitch from their side but they don’t seem to be eager to get it resolved.
Worst decision has been to take Marrow, atleast for me. Also their app gets bugs that is fine with them, their notes are all haphazard, that’s also fine with them. And now they have blocked my phone without any fault in my software.
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Sep 16, 2019
Complaint marked as Resolved 
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