I have been a Marrow user since last March of 2021 and spent 43000 for buying the subscription for the same.
My account has been blocked for breaching the app's security according to the Marrow legal team. But I have not done anything that would harm Marrow's security. And when I have paid for the app, why would I try to do anything that would put my account at risk of suspension. I contacted the legal team and they asked me to send screen recording of certain procedures that would prove that my device is safe. I will be attaching the proofs for my secure device. It's high time for my studies and Marrow is my sole source of reading. The account has been blocked from 14th August of 2022 and there is no progress in conversation with Marrow until now.
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Aug 20, 2022
Complaint marked as Resolved
Talking with legal team of Marrow through mail, resolved the issue.
I have the same issue :(