Address: | Mumbai City, Maharashtra, 400001 | Website: | marshall wall covering. In worli. Phoenix mills |
This is a serious complaint from a regular customer since past 13 years.
This is a complaint regarding the wall covering order placed for the restaurant The Excellensea and as the usual practice is that the advance for the full amount is taken in advance which is fair but then we have to be behind them for the execution. We have never experienced this problem before with Marshall but in this recent order amounting to Rs 3 lac apps, we have to be behind the sales person Mr Clifford to execute them and he says to contact his office personnel. At the time of taking the order and till they receive the full amount Mr Clifford is in the picture and now at the time of execution Mr Clifford transfers the responsibility to his office personnel. Secondly, as the full amount is given in advance, we have to live up to the quality and perfection as we cannot do anything as the amount is given and the company management Mr Sajid and Mr Clifford puts their hands up and refused to rectify with the irregularities done while fixing, and we as consumers cannot do anything as the amount is fully paid in advance. Was this information helpful? |
We appreciate your feedback. Request us to give us your contact details so that we can resolve your issue on priority.
Regards
Praveen