[Resolved] Matrimony Directory — Credit card

Shafin

Address:	Chennai, Tamil Nadu, 600032
Website:	Hdfc credit card complaints

I am from chennai and using hdfc credit card. First month I received a mail for bank side to pay 1520. But for next month onwards didn't Receive a single mail even which amount I will pay that confirmation. Now your agent PRABHAKARAN from CCE was called me and threatened me to pay rest amount. I didn't know what is the amount will be pay this month. Suddenly he told me to pay 1100. So kindly check it.

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Aug 5, 2021

Complaint marked as Resolved

Matrimony Directory customer support has been notified about the posted complaint.

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Bharat Matrimony Customer Care

from Chennai, Tamil Nadu

Dear Sir,

We regret the inconvenience caused to you.

Please send your Vendor Id and your contact number to [protected]@matrimonydirectory.com or call us[protected] we'd like to speak and understand the issue better as it will aid us in introspection and improvements in our processes ultimately leading to customer delight.

We apologize, once again for the unpleasant experience you had.

Regards,
Team Contact Center
Bharatmatrimony.com