Max Fashion — got nothing against the item returned

Hi,
I bought a jacket back in early 2016 which i returned within 2-3 days and they handed me over a cashnote valid for 3 months instead of cash. Unfortunately i lost it somewhere while shifting and i called/emailed help center within the validity. They said that i could purchase anything worth same amount from the very same store and also mentioned that they had also sent an email regarding same which i never received from them. On which they mentioned that sometimes it took time to receive email but i would eventually got it so wait for it and disconnected call every time. I called 20-30 times and every time it was different executive to whom i had to explain my problem from start but no resolution was given. I reached store and enquired about the same but no assistance was given. This is how i lost rs.1199 in max. I'm still hopeful that one day my problem will be resolved. I sent emails from this email address only. Kindly get the history and get it resolved

Thanks
Akanksha
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