[Resolved] Maxbhi.com — Not refund my money in my bank account

Arvind Nath

from Jaipur, Rajasthan

Address:

Jaipur, Rajasthan, 302017

Hello sir, I order a display and touch of xolo A500 phone. My order is successful place and also approved by a supplier. But the product is delivers to my place is not compatible to my phone. So decided to Return this product (there is no service is provided by maxbhi it is self service for return the product at maxbhi office). I am tries to discusses 10 to 12 times on telephonic with maxbhi but there is no proper response is received form maxbhi. After some day they are promises me to transfer my money to my bank account but they are transfer money to maxbhi e-wallet. I Wants to refund my money in my bank account. My order no is "#121217". Amount is 574/- Rs.

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Jul 12, 2016

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 11, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr.Arvind Nath, We really apologize for all the inconveniences caused to you with your order with Maxbhi.com. i closely checked your order your first order got cancelled and amount 1103/- has been refunded to wallet which you used for two other order number 121217 & 231172 costing amount 530 +456 which is delivered to you & completed you still have 117/- in wallet if you wish to get it transferred to your bank account kindly inform us for balance amount refund at [protected]@maxbhi.com from your registered mail id it will be refunded to your bank account...do let us know if you need any further help regarding the same, Also i would request you to please mark the issue resolved at https://www.consumercomplaints.in so that other users can also know the terms and policies regarding the same

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Comments

Ihtraaselvam

Hello, i order a touch screen for infocus m2.my order is successful placed and approved but u show this message(delay for the supplier). so u added to my e-wallet. i wants to refund my money in my bank account.my order no is #165632, 170760, 175791.Amount is 551/-Rs

shsh.srivastava2

I had ordered few products worth ₹240.10 from maxbhi.com, none of which were they able to deliver so they gave me the refund in their ewallet which is of no use to me.
The order date was 11-may-2016 and since then I haven`t got the refund in my bank account plus there is no option in the website to ask them to send the refund in my bank account.
Even the chat window in their website does not work or they just stop responding as soon as I ask them to transfer the refund amount in my bank account...
My order no is ..
Order no #27060