Maxbhi / Elcotek Telecom — Counterfeit and Substandard battery sent and warranty denied

Address:

Maxbhi.com 318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi - 110005 Ph: 01141556869 (Monday closed)

Order ID - 6181611

I ordered a battery for my phone Lenovo k8 plus and maxbhi sent me counterfeit/Sub standard battery as the battery was labelled as BL273 which is the compatible model for the device but it was way smaller than the actual BL273. I raised request and after various excuses they finally accepted that they will provide replacement and I have to pay for shipment. I sent it via Delhivery and shared details with them. But due to issue from delivery partner it was returned to me so I said them that I will send it again with different courier partner but they outright denied warrenty and said we only provide 10 days warrenty and nothing after that. In that 10 days they took 2 days to approve warranty and after approval they denied warranty saying that maxbhi didn't recieved it stating terms and conditions, but there's nothing mentioned in terms and conditions like even after approval they will deny warrenty due delay in delivery. And incase where they also know that it was a genuine attempt from me and product was sub standard they denied warrenty. Maxbhi is really a fraud nothing more.