Maxbhi / Elcotek Telecom — Didn't received my product yet its 10 days late

Address:

House 44 , village aurangnagar Rardhana, Sardhana

I'd ordered a backpanel and a folder or Xiaomi Mi A2 on 16th july 2022. And its 27 july 2022 and i didnt received my product till date. While the delivery date was 18th july 2022.
I thought these scammers took my 2300 rupees. Now I'm moving to the consumer forum. And i'll send the notice through the e-mail.