Maxbhi / Elcotek Telecom — LCD with Touch Screen for Samsung Galaxy J7 (2016) - Black (display glass combo folder)

Address:

Elcotek India Private Limited 88, Navyug Market, Ghaziabad UP - 201001

Subject: Maxbhi.com website return policy which is against Govt of India THE CONSUMER GOODS (RIGHT TO FREE RETURN) BILL, 2015. Order description : I ordered Samsung J7 display which is not compatible of my phone and in website there is no description on product. When I asked for return they are teaching me their policy which is a totally scam. They are not following the policy made in parliament, using in house policy to sell Chinese product in India without any return policy. They don't have any verified support email id we can't mail them. After calling on customer care, they open the replacement request option on their portal. On call they only blame us talking in very bad manner. You can see the reply which I got from Harsh Varma in screen shot. Issue: Every time they decline my request for replacement and in the name for support taking to me in very aggressive manner. I'm very frustrated and mentally disturbed on call conversation. They are very powerful in this field more that thousands of complaints has been done other user on consumer forum .But still they are in market and doing scam. Request: I'm requesting you to please take the strict action against the website, I'm very upset because of their confidence in this scam. They said everyday peoples comes but from 9 years they are successfully running their business based on home made policy. Conclusion: Because of their fraud I'm not stable mentally requesting you to take the action and for this activity they have to pay me 100 times amount which I paid for this product. I hope i will get justice and my refund amount. Thank you so much. I will be always thankful of your support to give me platform to expose scam for justice.