[Resolved] Maxbhi / Elcotek Telecom — no refund from ewallet to my bank account since last one month.

[Resolved] Maxbhi / Elcotek Telecom — no refund from ewallet to my bank account since last one month.

B Biswajitkol79 from Kolkata, West Bengal

Sir i have ordered a replacement lcd screen for the asus zenfone max pro m1 for rs. 2406.00 and paid in full though net banking and my order is successfully placed and approved. But the same is canceled by maxbhi team on very next day. But i haven't received my money in my bank account yet and there is no information about the refund. It is already 1month past but till date my e wallet amount of rs.2410.00 not transferred to my bank account after repeated reqest and email to maxbhi customer support. I am biswajit saha and my mobile number is [protected] Was this information helpful? No (0) Yes (0)
Oct 12, 2018 Complaint marked as Resolved Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint. Verified Support Sep 11, 2018 Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Biswajit Saha Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check Order #1140927 maxbhi.com. Its already completely refunded from our-end and the Bank Ref. # - IGAEBUFXK0, kindly check this with your bank and please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
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Comments

Naresh sawank

from Nagaur, Rajasthan

My order number#1218640 i want cancel my order now but maxbhi don't show any option to cancel order plz help, & refund of value which ordered by me, no one option show on display to cancel order what a problm with cancel order to maxbhi, max bhi give me a duplicte earphone of gionee s6 & now the pik call & say that your order can't cancel why