[Resolved] Maxbhi / Elcotek Telecom — Order #338352 cancelled, refund amount not transferred to my bank account | |||||
Sir, I had ordered LCD with touch assembly for my phone Xolo q800 on 28/08/2016. My order ID #[protected]/08/2016, 08:36 PM) for LCD with touch assembly for Xolo q800 has been cancelled for no stock and and the money transferred to company's e-Wallet account. I had initiated refund to my bank account from their Maxbhi e-Wallet on 31/08/2016 @ 3.30 pm but the amount has not been received in my bank account yet. Its been more than 10 days the refund has been initiated, I I had sent a message over their FaceBook page but the company has not bothered to reply in this matter. Please look into the matter. Thanks. Was this information helpful? | |||||
Sep 18, 2016 Complaint marked as Resolved The matter has been resolved & got my money back... thanks Consumer Complaints... Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint. Verified Support Sep 12, 2016 Maxbhi / Elcotek Telecom Customer Care's response Dear Mr, Valerian Rozario Sir, , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. i had checked your order closely with maxbhi.com Order #338352, which is refunded from our-end shortly will be credited back to your acquiring bank account, so as per your request we have refunded and as i came to know that you want refund for your order, we need confirmation from the registered customer... so now we believe all the mis-understanding were clear & hope to regain your trust again in maxbhi.com Also would like to request you to kindly mark the issue as resolved so that other user can also know the actual policies regarding the same.
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 2 Comments | |||||
Comments
Dont buy from Maxbhi.
Even i faced the same issue. i ordered for the screen digitizer for my intex mobile. after order placed they told me that, they dont have same color. so i cancelled it, and told them to transfer my money back to my bank. but its almost 1 month now.. still i have not received the amount. please do the needful.
Even i faced the same issue. i ordered for the screen digitizer for my intex mobile. after order placed they told me that, they dont have same color. so i cancelled it, and told them to transfer my money back to my bank. but its almost 1 month now.. still i have not received the amount. please do the needful.
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318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi, Delhi, India - 110005
But this product is can't fixable.
so do help me to resolve this as soon as possible.