[Resolved] Maxbhi / Elcotek Telecom — prepaid amount did not refunded

Vikramjt Singh

from Chandigarh, Chandigarh

Address:	New Delhi, Delhi, 110005
Website:	www.maxbhi.com

I ordered my battery for karbonn s12 delight costing rs. 470 on 03/07/2017 and my order number was #529270.
On 07/07/2017 i was notified that the order is not availible so maxbhi needs approval to refund my money in bank. On 10th july the status was : order cancelled and money refunded to bank but till date the amount has yet not realized in my bank account.
Maxbhi customer care is very poor and not picking up the call.
Kindly help me in getting my money back

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Aug 18, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 18, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Vikramjit Singh Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #529270 with maxbhi.com. And confirmed with you on call this refund is initiated from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Comments

Elarcom

from Lunglei, Mizoram

My orders #515273 of 21.6.17; #516535 of 22.6.17 & #517509 of 23.6.17 were cancelled but not Refund any amount till today. They did not reply mails and blocked me from their Facebook page. They also removed all negative comments from their FB page.