[Resolved] Maxbhi / Elcotek Telecom — Replacement of defective lcd with touch screen | |||
I have purchased lcd with touch screen for lg l90 dual d410 - white code: et-lcd-cc2785-mb-102990 from m/s elcotek telecom/ maxbhi.com vide order number: 263778 and received defective component. After teletalk with company i have returned back the component to the company, but now they are not sending the replacement. Harjit singh, mob: [protected], email [protected]@yahoo.com Was this information helpful? | |||
Oct 23, 2016 Complaint marked as Resolved My complaint not resolved till date. Totally fraud company. Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint. Verified Support May 28, 2016 Maxbhi / Elcotek Telecom Customer Care's response Dear Mr.Harjit Gill...refer to our telephonic discussion we have shipped the new LCD & touch screen of the same model hope it must have reached you & mis-understang's has been resolved with your issue so request you to kindly mark the issue as resolved at https://www.consumercomplaints.in so that other users can get to know the actual process regarding the same.
Verified Support Sep 20, 2016 Maxbhi / Elcotek Telecom Customer Care's response Dear Mr.Harjit Gill...as i checked your order closely and the conversation with the maxbhi.com representative the product which we shipped unfortunate didn't worked for you but when we received the same product it is found that the LCD + Touch Screen is broken and broken doesn't have any warranty or gurantee but still we shipped you the new product from our-end in which Lcd did not funtuning ok and when we received the product again it is found that both the product were sticked together and the clear of the product was removed which is again warranty void
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 13 Comments | |||
Comments
Seriously a roadside and substandard company. We should start creating awareness about maxbhi.com to all internet users.
Reply
Maxbhi.com is fake and fraud company. Beware of it
Received response yesterday from Maxbhi.com and they have confirmed to replace the defective LCD. Hoping that my complaint will be resolved soon
Still struggling hard to get correct material from Maxbhi.com. The Company has sent me the replacement, but again defective components. LCD Screen : Quality very poor. vertical lines appearing
Touchpad: Partially working. Buttons not working & touch response hard & poor. Again the same reply fill complaint form... wait... response by technical team... wait... they will ask to send it back... wait... then... wait... and so on
Touchpad: Partially working. Buttons not working & touch response hard & poor. Again the same reply fill complaint form... wait... response by technical team... wait... they will ask to send it back... wait... then... wait... and so on
Replacement received but again defective. As suggested by you, I have already returned the material and received by you on 7.6.2016. But still no response from Maxbhi.com
Worst customer support service, Worst material. Supplied defective material twice and not responding now. Suggest all never purchase material from Maxbhi.com as their materials are sub-standard/defective and poor customer support service
As per their response dated 28.5.2016, I have returned the defective material to them. But they are not responding now. This is totally fraud company
As per my personnel experience, the Maxbhi.com is fake and fraud company. Their customer support service is only to harass the customers. They take orders, collect money and supply sub-standard/defective material to their customers. Then they refuse to replace the defective components or money collected by giving petty reasons. they are biggest cheaters. please be aware of Maxbhi.com/ elcotek
Fake and fraud company
company.i ordered lenovo p2 lcd severel times.After some days they replied order was cancelled.i ask maxbhi.com that why u put unavailable mobile parts if it were not available.i can understand your problem.but this type of cancellation process occured several times for same product.why u show product is available once u cancelled order .
Refund to bank order #547922
order date:16th july 2017
auto cancelled date: 19th
money refunded to bank : 19th july (process initiated as they said)
i keep on sending mails to them but they are not responding.
I called to their customer support numbers but no response.
PLEASE REFUND
order date:16th july 2017
auto cancelled date: 19th
money refunded to bank : 19th july (process initiated as they said)
i keep on sending mails to them but they are not responding.
I called to their customer support numbers but no response.
PLEASE REFUND
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318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi, Delhi, India - 110005