[Resolved] Maxbhi / Elcotek Telecom — Touch screen digitizer for mi 4i mobile | |||||
I have ordered touch screen digitizer for my phone xiaomi mi 4i on dt 08/08/2016. They have mentioned on there website if your touch is not working properly than change only your touch screen digitizer and it works absolute fine. They have also delayed in the delivery of product as in i have received it today. 19/08/2016. I found from market that this product cant worked alone to change the display and it cant be replaced to my old display. So this is not worthy for me and from the company website i have tried to cancel the order but its also blocked by the company. O now i want return this product and want full return credit to my bank account. Thanks, Ravi Was this information helpful? | |||||
May 10, 2017 Complaint marked as Resolved Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint. Verified Support Aug 20, 2016 Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Ravi Sanghvi, First of all sorry for the inconvenience caused to you regarding your order with maxbhi.com, i closely checked your order we had shipped you the right product as you had ordered us, If this product is not compatible with your handset then you would have informed us regarding the same, If you required LCD with Touch screen ( complete screen assembly ) for the same model number kindly do talk to our customer care or you drop a request ticket for the buy back You'll be attended by our sales team and your problem will be resolved, Also would like to request you to mark the issue as resolved at https://www.consumercomplaints.in So that the other user will also understand the actual policies for the same. Verified Support Sep 12, 2016 Maxbhi / Elcotek Telecom Customer Care's response Dear Mr, Ravi Sanghvi Sir, , , , As i understand your issue we are ready to replace your touch screen with the LCD with touch screen ( complete screen assembly ), as we have the special approval for BUY BACK but this amount cannot be refunded to your bank account as per our T&C, So its a request to you kindly mark the issue as resolved.
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As per my personnel experience, the Maxbhi.com is fake and fraud company. Their customer support service is only to harass the customers. They take orders, collect money and supply sub-standard/defective material to their customers. Then they refuse to replace the defective components or money collected by giving petty reasons. they are biggest cheaters. please be aware of Maxbhi.com/ elcotek
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