MCGM — regarding payment issue

Address:	Mumbai City, Maharashtra, 400063
Website:	aquaptax.mcgm.gov.in/aqua/citizenportal/homePage

Dear sir/madam, i have done my mcgm water bill payment from the mcgm website. My connection number is [protected]@0506804 and an amount of rs 13126 was debited from my rbl credit card on 24/08/2019 by internet banking payment for the water bill of rs 12958. The water bill amount still shows outstanding balance as the same and neither has the amount 12958 reverted back to my account. A message of payment error flashed after i did the online payment and the amount was deducted from my account too. Kindly refund the amount or clear my outstanding balance. Hope for a positive response