Mebelkart — Bed * mattress / delivered product of bed is not as per order, size differs

Address:	Bangalore, Karnataka, 14534
Website:	www.mebelkart.com

Hello,

I have ordered bed & mattress together from mebelkart of order no - od[protected] and had been delivered but the bed size is not as per order due to which my mattress size is not matching with bed. Contacted help desk 2 times and they told me to generate a ticket and will be replied. Generated a ticket (No - 63238) and i received reply from mr. Yogendra to send me the product photos & order number to check about the product & concern team will advise. Awaited for 2 days no reply then send reminder 2 times no reply and then tried to contact help desk for solution also asking about the details, given but answer is will be replied within 48 hrs and concern team will advise you but no reply. Again try to contact but after 1st full ring its not reachable. Now i'm helpless don't know how to contact as i'm not getting any reply also cannot reach mobile. This is my first order and hopefully will not go for any order in future by online especially to mebelkart. I'm getting frustrated seeing without response and i don't know how comes such bull & irresponsible people are working in the mebelkart and they are about to sell their products by online without any taking care of customers delivery & feedback from them that delivered product is correct or not and how was their service.