Mebelkart.com — Not received my product which I had ordered

Address:	Ranchi, Jharkhand, 834002
Website:	mebelkart.com

Order details for #[protected] placed on[protected]:02:16 The following product(s) from your order has been shipped : Reference Product Unit Price Quantity MK67232EL-005-022 ExclusiveLane Table Runner Tray With Warli Handpainting » 799 1 Est. Delivery Date On or Before Sat, 19th Dec Total Amount : 639 TRACK YOUR ORDER Paid Amount : 639 Wooden Service Tray With Desinging Hand Painting Delivery Timeline : Wed, 23rd Dec - Fri, 25th Dec These are the products which I have not received. I have sent several reminders but to no avail.Today one of the representatives wrote that it had been delivered on 15 Dec.2016 itself. Had I received I must have signed the papers with id proof of the concerened courier. Everyday I have to write to them and it takes a lot of time and causes anxiety.