[Resolved] Mebelkart — Kids bed not delivered

ruchikac

from Bengaluru, Karnataka

Address:	560103
Website:	www.mebelkart.com

I had placed an order#[protected] for kids bed on 5th may 2016. At the time of order, the timeline given to me was shipment between 23rd-28th May. But after several attempts of reaching out to them(over email and phone), the product has not been shipped and nobody has even responded regarding the status of the product.Now even for the cancellation/refund, there is no online option of cancelling the order and the customer care is not picking up the calls.
This is by far the worst online shopping experience i've had. i don't even know whether i'm going to get the product or atleast get my money back(Rs. 17672), it's not a trivial amount that i just forget about it.

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Jul 19, 2016

Complaint marked as Resolved

MebelKart customer support has been notified about the posted complaint.

Verified Support

Jun 18, 2016

MebelKart Customer Care's response Dear Customer, Greetings for the day! With reference to order ID [protected]/73741, as per the feedback from accounts team refund is issued for the order and the reference ID is 575949de7abcb. Kindly accept our sincere apologize for the inconveniences and delayed caused. We hope to serve you better. Thanks & Regards, Team MebelKart Visit: http://www.mebelkart.com support.mebelkart.com|[protected]