[Resolved] Mebelkart — Product (order #[protected]) cancelled and money not refunded

Varun2k22

from Gurgaon, Haryana

Address:

Gurgaon, Haryana, 122011

23 Jan- This is in regards to your order placed at Mebelkart, we regret to inform you that your order has been cancelled as we cannot process this particular order due to unavailability of product.

25 Jan-With reference to the above subject, You shall receive 100% amount since it was cancelled by the seller itself. You shall receive your money back with in 7 Business working days.

5 Feb-No money refunded as on today. Their customer care no doesn't get through.

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Complaint marked as Resolved

MebelKart customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2016

MebelKart Customer Care's response Hi Varun Chaudhary, Greetings for the day, We regret for the inconvenience caused to you, With reference to the above subject, received confirmation from the Accounts team, amount has been refunded on 6th Feb via pay u gate way to your HDFC account, Reference Number[protected]. We request you to kindly check with payubiz.in for further clarification, We request you to kindly check the attachment sent for your reference. Kindly revert back if there is any clarification. Thanks & Regards, Team MebelKart Visit: http://www.mebelkart.com [protected]@mebelkart.com |[protected]

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Comments

Varun2k22

from Gurgaon, Haryana

Team,

My amount has still not been refunded.

Please do the needful.

Regards

Varun2k22

from Gurgaon, Haryana

I have received a call from company agent named Deepak ([protected]) saying he require my card details and not my account number to transfer the refund.

Please take strict action on this man, as he has been quite rude and forcing me to provide my card (debit/credit) number details which ideally shouldn't be shared with any one as per RBI / Bank guidelines.

Goodwin Travels

from Hyderabad, Telangana

my order placed at Mebelkart -#[protected] on 24 Feb, the item was not delivered as promised on time, even after repeated calls the customer care says the item is yet tobe manufactured, when i ask for the refund there is no response from the team apart from asking me to wait for 4 working days always on my every call, the phone numbers are not working ...i had the bitter experience with the first time transaction at Mebelkart and i dont suggest to others ...

MebelKart Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,

Greetings for the day,

With reference to above post, we would like to bring to your kind notice that we have issued the refund and the transaction reference ID is 56ae4d144ee22. Please accept our sincere apologize for the delay and inconvenience caused on this order.

Thanks & Regards,
Team MebelKart
Visit: http://www.mebelkart.com
support.mebelkart.com|[protected]

akhilesh barik

from Ranchi, Jharkhand

my order placed at Mebelkart -#[protected] 0n 25 may 2016, the item delivered on time, . I repeated a product because product is broked . I call customer care but no response, the phone numbers are not working ...i had the bitter experience with the first time transaction at Mebelkart and i dont suggest to others ...

akhilesh barik

from Ranchi, Jharkhand

my order placed at Mebelkart -#[protected] 0n 25 may 2016, the item delivered on time, . I replaced a product because product is broked . I call customer care but no response, the phone numbers are not working ...i had the bitter experience with the first time transaction at Mebelkart and i dont suggest to others ...