[Resolved] Mebelkart — Received broken product and not refunding my money

katar95

from Chandigarh, Chandigarh

Address:	Chandigarh, Punjab, 160047
Website:	www.mebelkart.com

We received a courier from mebelkart with this order id [protected]/37728 and we found the product totally broken. Its the vintage wall clock with glass over the top and the glass was totally broken.

We didn't unpack it fully and from the transparent sheet with which the clock is covered we found that the glass was broken.

Please ask the company to refund my money or replace this product.

Please help me. It i more than 3 months that they are not returning my money.

+2 photos

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Jul 19, 2016

Complaint marked as Resolved

MebelKart customer support has been notified about the posted complaint.

Verified Support

Jun 18, 2016

MebelKart Customer Care's response Dear Customer, Greetings for the day! With reference to order ID [protected]/37728, as per the feedback from accounts team refund is issued for the order and the reference ID is P[protected]. Kindly accept our sincere apologize for the inconveniences and delayed caused. We hope to serve you better. Thanks & Regards, Team MebelKart Visit: http://www.mebelkart.com support.mebelkart.com|[protected]