[Resolved] Mebelkart — Wood kitchen cabinet | |||||
I have ordered a Wood Kitchen Cabinet from Mebelkart on 23rd of April 2016. It has been 1 month and 9 days now. The status of the order is approved, but not processed since the date I made the order. I had already paid the amount of Rs. 3321/- . The delivery date has already crossed. I had been trying to get the customer support and after 2 weeks of followup someone replied today that the product will be shipped after 15 days, but the status of the order is not yet processed. This again looks like another bluff The site doesn't have an option to cancel the order, I requested customer support to cancel the order by nothing has happened. I don't want anymore deals with them, I just wish to get the order cancelled and get refund regards Djoe Joseph Was this information helpful? | |||||
Jul 3, 2016 Complaint marked as Resolved MebelKart customer support has been notified about the posted complaint. Verified Support Jun 02, 2016 MebelKart Customer Care's response Dear Customer,
Greetings for the day!
We regret for the inconvenience caused to you!
With reference to the above Order, we tried contacting you, Due to vendor procurement issue the order was not processed. How ever the team has worked in resolving the issue. As per the feedback from the team, the order will be processed in next 10 days moved to shipment. We shall inform the concerned team to ship & deliver the consignment as soon as possible.
Thanks & Regards,
Team MebelKart
Visit: http://www.mebelkart.com
support.mebelkart.com|[protected]
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1 Comment | |||||
Comments
Could you please do one favour, Please cancel this order and provide me the refund.
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