Medi Assist India — Claim not yet paid / settled

Claim ID : 25701134
Approved amount : 23209
I am a Cognizant Employee and I have submitted a reimbursement claim for my mother . The claim was processed on 1 September 2021 and is in ready for payment status since 1 September 2021 . They told that the claim amount will be paid to me in 7 working days . Already 16 days are passed still the claim amount is not paid to me . Whenever I call or mail medi assist they say that the claim will be paid shortly and their is some technical issue. How many more days are they going to take . Request you to please settle the claim and pay the claim amount to me at the earliest
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    “Sri Krishna Arcade”, 47/1, 9th Cross, 1st Main Road, Sarakki Industrial Layout, 3rd Phase, J P Nagar, Bangalore, Karnataka, India - 560078
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